Refund Policy

Last updated: 30.07.2026

Hanging Quotes Returns & Refunds Policy

At Hanging Quotes, all products are made to order specifically for each customer. Please read this policy carefully before placing an order.

Made-to-Order Products

Because our flags, proudcts and prints are produced specifically for your order, we do not accept returns or offer refunds for:

Change of mind
Ordering the wrong size
Ordering the wrong product
Personal preference after delivery

This is in accordance with UK consumer regulations relating to goods made to a customer's specifications or clearly personalised.

Damaged, Faulty, or Incorrect Items

If your order arrives damaged, faulty, or incorrect, please contact us within 7 days of receiving your order.

Please include:

Your order number
A description of the issue
Clear photographs showing the damage, fault, or incorrect item

After reviewing the issue, we may offer:

A replacement item
A repair where appropriate
A full refund
A partial refund

The remedy offered will depend on the circumstances of the claim.

Lost or Missing Orders

If your order has not arrived within a reasonable period after the estimated delivery date, please contact us and we will investigate with the delivery provider.

Order Cancellations

Orders may be cancelled or amended before production begins.

Once production has started, we may be unable to cancel or change an order because materials and production costs have already been incurred.

For any returns, refund requests, or delivery issues, please contact:

Email: Hangingquote@gmail.com

Website: www.hangingquotes.com